Privacy Policy

Last updated: June 2025

The Event Company Group Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, engage with our services, or communicate with us.

1. Who We Are

The Event Company Group Ltd is a wedding and event planning company based in Cumbria, UK. Our website address is: www.theevent-company.co.uk 

We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and related UK data protection laws.

2. Information We Collect

We may collect and process the following personal data:

Information You Provide Directly:

• Your name, email address, phone number, and postal address (e.g. via contact forms or consultations).
• Event details such as wedding or event date, location, and guest count.
• Preferences, messages, or comments you submit to us.
• Business or billing information for clients or partners.

Information We Collect Automatically:

• IP address, browser type, and device information.
• Website usage data through cookies and analytics tools (e.g. Google Analytics).

3. How We Use Your Information

We use your information to:

• Provide and manage our services.
• Respond to your enquiries and communicate with you.
• Personalise your experience with us.
• Process bookings and transactions.
• Send email updates or marketing communications (only if you opt in).
• Improve our website, services, and customer experience.
• Comply with legal or regulatory obligations.

4. Legal Basis for Processing

We process your personal data based on:

• Contractual necessity – to deliver our services to you.
• Legitimate interests – to run and grow our business effectively.
• Consent – for email marketing or optional services.
• Legal obligations – to comply with tax, business, or regulatory requirements.

5. Marketing Communications

You will only receive marketing emails from us if:

• You have opted in via our website or in person.
• You are an existing client and we have a legitimate interest to update you about similar services.
• You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

6. Cookies and Analytics

We use cookies to improve your browsing experience and analyse website traffic. Cookies are small data files stored on your device.

You can control or disable cookies through your browser settings.

7. Data Sharing

We do not sell or rent your personal data. We may share your data with:

• Trusted service providers (e.g. email marketing platforms, cloud storage providers, website hosts) under data processing agreements.
• Legal or regulatory bodies, when required.
• All third-party partners are required to respect your privacy and process your data securely.

8. Data Retention

We only retain your personal data for as long as necessary to:

• Fulfil the purpose it was collected for.
• Comply with legal, tax, or regulatory requirements.
• Support potential legal claims or business obligations.

9. Your Data Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict how we process your data.
• Withdraw consent at any time (for marketing or optional data uses).
• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, please email us at: emily@theevent-company.co.uk

10. Data Security

We take appropriate security measures to protect your personal data against loss, misuse, or unauthorised access. However, no system is 100% secure, so we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the date of the most recent update.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

The Event Company 
Email: emily@theevent-company.co.uk